Last Updated: 27-02-2026
At Technopara, we aim to deliver healthy and high-quality plants. Due to the perishable nature of plants, refunds and cancellations are subject to the terms below.
1. Order Cancellation
Before Dispatch
- Orders can be cancelled within 12 hours of placing the order.
- If cancelled before dispatch, a full refund will be processed to the original payment method within 5–7 business days.
After Dispatch
- Orders cannot be cancelled once shipped.
2. Returns & Replacements
Since plants are perishable and sensitive items:
- We do not accept general returns.
- Returns are only applicable in case of:
- Damaged product during transit
- Wrong product delivered
3. Damaged or Incorrect Product
If you receive a damaged or incorrect product:
- You must notify us within 24 hours of delivery.
- Email: contact@technopara.in
- Phone: +91 89207 73591
- Share:
- Order ID
- Clear photos/videos of product and packaging
If approved after verification:
- We will provide replacement (preferred resolution), OR
- Refund to original payment method if replacement is unavailable.
Refund processing time: 5–7 business days after approval.
4. Non-Eligible Refund Cases
Refunds/replacements will not be provided for:
- Minor soil spillage during transit
- Slight variation in plant size, color, or shape
- Damage due to improper handling after delivery
- Delay caused by courier beyond our control
Plants are natural products and slight variations are normal.
5. Failed Delivery / Wrong Address
- If incorrect address or phone number is provided, refund may not be processed.
- In case of re-shipment request, additional shipping charges may apply.
6. Refund Mode
- Refunds will only be processed to the original payment method.
- We do not provide cash refunds.
7. Contact Information
Technopara
Email: contact@technopara.in
Phone: +91 89207 73591
Address: G-17 Gali No-9, Shiv Ram Park, Nilothi, West Delhi, Delhi – 110041, India